Designed for your curiosity, delivered with clarity. Get ready to glow.

Hey there, vibe seeker! Welcome to the Iheartraves Sale Store FAQ. We’ve crafted this guide to be as effortless and electric as your style. Whether you’re prepping for a festival, upgrading your everyday look, or just exploring, we’re here to light the way. Your journey—from click to doorstep—should feel magical, and we’re committed to making that happen.

🎁 About Our Products & Style

👚 What kind of products do you offer?+
We specialize in festival-ready and expressive everyday wear designed for movement and standout moments. Our collections include Trippy Clothing, Reflective Gear, Bodysuits & Onesies, Sets, Tops, Bottoms, Outerwear, Hats & Hair accessories, Hydration & Fanny Packs, Pashminas, and more. Think bold prints, reflective details, and pieces that let your spirit shine from the festival fields to the city streets.
🌈 What is “Trippy Clothing”?+
Our Trippy Clothing line features mind-bending patterns, psychedelic colors, and unique designs that are perfect for creating an unforgettable festival look or making a statement in your daily adventures. It’s all about expressive, conversation-starting pieces that are as unique as you are.
📏 Do you offer Plus sizes?+
Yes! We believe style is for every body. Check out our dedicated “Plus” section in the menu for a curated collection of festival and everyday wear designed to fit and flatter.

🚚 Shipping & Delivery Vibes

⚡ What are my shipping options?+
⚡ Express Your Style (Standard Shipping):
Cost: $12.95
Carrier: DHL or FedEx
Timeline: 1-2 business days processing + 10-15 days after shipment.
Perfect for when you need that standout piece ASAP!
🎁 Free Your Spirit (Free Shipping):
Cost: FREE on orders over $50!
Carrier: EMS
Timeline: 1-2 business days processing + 15-25 days after shipment.
Perfect for planning ahead and maximizing value.
🌍 Where do you ship to?+
We ship worldwide! However, we are unable to deliver to some remote areas and parts of Asia. If there’s an issue with your location, our system will notify you during checkout. Our hearts (and shipping) are global!
📦 How can I track my order?+
As soon as your order ships, we’ll send a tracking link directly to your email. You can follow your package’s magical journey right to your doorstep.
⏳ Why is my order taking longer than estimated?+
All timelines are estimates. Delivery can sometimes be affected by customs processing, holidays, or unforeseen carrier delays. We appreciate your understanding and will communicate proactively if your order is impacted.

💳 Payments & Checkout

💎 What payment methods do you accept?+
We offer a seamless and secure checkout. Pay your way with: Visa, MasterCard, JCB, or PayPal.
🔒 Is my payment information secure?+
Absolutely. We use industry-standard encryption and trusted payment gateways to ensure your financial information is protected. Shop with confidence.

🔄 Returns & Exchanges

❤️ What is your return policy?+
Confidence is key, and fit is everything. If your new gear isn’t 100% you, we’ve got you covered. You have 15 days from the delivery date to initiate a return for a refund. We want every piece you wear to make you feel unapologetically amazing.
📝 How do I start a return?+
Please reach out to our vibe crew at [email protected] within the 15-day window. Include your order number and details about the item. We’ll guide you through the simple process.

🔮 General & Account Info

🏪 Where are you located?+
Our home base is in Philadelphia, US (3835 Columbia Road, Philadelphia, US 19103), but our community and shipping reach are worldwide.
✉️ How can I contact you?+
Your journey with us is a partnership! Need help with an order, shipping estimates, or just want to chat style? Reach out to our vibe crew anytime at [email protected].

💌 Still Have Questions?
We’re here to connect and ensure your experience is electric. Email us at [email protected].

Your next look—and adventure—awaits. ✨

Note: All information is subject to change. For the most current policies, please refer to our website at iheartravesshop-us.com.

Designed for everyday wear and standout moments — delivered with care, for your continuous evolution.
The Iheartraves Sale Store Team

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